My Broker Advantage

These days there are many different ways to buy insurance, but there are good reasons to consider using My Broker’s expertise to help you make the best-informed decisions.

MY BROKER acts as your personal advisor on insurance matters.  We work for you, not the insurance company, to make sure you, your family, your possessions and your business are properly protected. If you have the misfortune of a loss, My Broker will handle the claims process, to ensure a swift and fair settlement from the insurance company, to get you back to where you were before disaster struck.

My Broker provides expert, unbiased advice on your individual insurance needs. Unlike other providers who are focused on selling you something, with My Broker your interests come first.  It is this focus on customer needs rather than ours that sets the My Broker apart from all other insurance options.

We have access to a wide selection of some of the best insurers in the country, most of whom do not sell directly to the public.  Once we have properly assessed your individual insurance needs we do the shopping for you, to find you the right coverage at a competitive premium.

We are licensed professionals. We have completed the necessary insurance courses and passed the FAIS regulatory examinations. We comply with Continuous Professional Development as required by the Financial Services Conduct Authority. We also attend regular product training courses at all our contracted insurance companies in order to provide our clients with the best advice and coverage.

Most people prefer to have a face-to-face conversation with a broker to discuss coverage. For most of your dealings with us you can communicate in whatever way you are most comfortable with, or what fits into your busy life, such as telephone or email.

My Broker works with a principle of utmost good faith. We put your interests first, before those of the insurance companies we deal with. Insuring with us means you can have confidence knowing that the recommended coverage is right for your particular needs.  Our advice is independent of any insurance company, so our recommendations are always in your best interests.

If you have to make a claim, My Broker is there to ensure that you receive fair and prompt payment, to get you back to normal.  In the event of a dispute, we will act as your advocate with the insurance company.  Experience has shown that our knowledge and contacts can often help settle a disputed claim.  The disappointment of a refused claim lasts much longer than the satisfaction of having saved a few rands. 

We have a wealth of knowledge on all aspects of insurance and other preparedness.  We know how to ensure that you get all applicable discounts on your insurance policy. We are experts at risk assessment and how to properly protect you and your family’s interests with respect to Motor, Home, Business & Life insurance.  Professional education is ongoing and put to use on a daily basis, so you can rest assured that the coverage you receive is the coverage you need.

We are paid a commission by any insurance company we place your business with, there is no financial incentive for us to pick one over another.  What’s more, we are completely open about our transactions and encourage you to ask us about our remuneration.